Every time you wash dishes, take a shower or flush a toilet, wastewater travels through the City's sanitary sewer system to the wastewater treatment plant. There, it undergoes a series of treatment processes that remove solids, organic matter and other pollutants before the treated water is safely returned to the environment in accordance with state and federal regulations.
The City's wastewater system plays a vital role in protecting public health, preserving water quality and supporting the community's continued growth.
What We Do
The Public Works Department is responsible for operating and maintaining the City's wastewater collection and treatment system, including:
- Wastewater treatment operations
- Sewer collection lines
- Lift stations
- Routine system maintenance and inspections
- Regulatory compliance and environmental monitoring
Our licensed operators work around the clock to ensure wastewater is treated safely and efficiently while meeting all applicable environmental standards.
Think Before You Flush
Your home's plumbing and the City's wastewater system are designed to handle human waste and toilet paper. Many other items, even those labeled "flushable," do not break down properly and can become tangled in pumps, clog sewer lines and cause costly backups.
To help protect the wastewater system, dispose of wipes, paper towels, cooking grease, fats and oils, feminine hygiene products, cotton swabs, dental floss and other household waste in the trash instead of the toilet. When in doubt, throw it out.
Small actions at home help keep the City's wastewater system operating safely and efficiently for everyone.
Report a Sewer Concern
If you notice a sewer overflow, wastewater backup or another wastewater-related issue, please report it as soon as possible so our crews can respond promptly.
Report After-Hours Concerns
To report an urgent water, wastewater or street issue outside of City Hall business hours, call the Public Works on-call line at (817) 209-8753.
For police, fire or medical emergencies, call 9-1-1.